Reliable Unarmed Security Guard Services for Your Peace of Mind
At Galaxy Security, we understand that safety is your top priority. Our unarmed guard services are designed to provide a visible deterrent and a sense of security for your business, community, or event. With our highly trained professionals, you can trust that your safety is in capable hands.
Why choose us?
We understand what comes with professional, reliable security guards. This is why we are a leader in the industry.
Professional and Trained Personnel
Our guards are extensively trained in conflict resolution and customer service, ensuring a friendly and professional presence.
Visible Deterrence
The presence of our unarmed guards acts as a strong deterrent against potential threats, protecting your property and people.
Customized Security Solutions
We tailor our services to meet the unique needs of each client, ensuring effective protection for businesses, events, and communities.
24/7 Availability
Our team is always ready to respond to your security needs, providing peace of mind around the clock.
Continuous Training
Guards continue to grow their skillset of soft skills and techniques so they are always sharp in high stress situations.
Key Performance Indicators
KPI's ensure guards are up to our standards so you always have an excellent security guard.
Customized Security Solutions
Smarter coverage. Fewer blind spots.
Your concerns lead: from unauthorized occupants to inconsistent posts, we align access control, patrols, and reporting to safeguard people and assets.
Step 1 - Assess
We walk the site, review past incidents and coverage gaps, and map risk by time of day and location. You get a clear, one-page plan with post orders, patrol cadence, and access-control priorities.
Step 2 - Secure
We deploy trained guards with firm post orders, tighten entry control, and establish proactive patrols. Technology (QR scan points, GPS check-ins, photo/video reporting) provides real-time visibility.
Step 3 - Prove
We show results with dashboards and weekly summaries: on-time attendance, timestamped patrols, incident response, and trend lines. We adjust the plan based on data and your feedback.
Prepared when it matters.
Our guards assess fast, secure the scene, and prove what happened with time-stamped digital reports. Supervisors direct each step, clients get live updates, and when police respond, we stay until the handoff is complete.
Assess
The on-site guard stabilizes the scene (safety first), records key facts (time, location, people), includes video or picture in the digital report if necessary and alerts the Supervisor.
Decide
The Supervisor responds to on site officers call within 5 minutes. Confers with the Site Manager and sets the action. Guard will observe only, verbal intervention, detain (when lawful), or request police/EMS.
Act and Notify
The guard follows the directive and immediately updates the client that action is underway all within 10 minutes of the action being decided.
Document
A digital incident report (with photos/video if available) is filed the same shift; a final physical incident report is issued after incident with security guards signature at the bottom.
Handover & Close
If police respond, they receive the report; the guard remains on scene until released by law enforcement or Supervisor. Client receives a post-incident summary and any follow-ups. Along with specific relief thresholds and manager approvals if need be to stay on the same page.
Complete Transparency
Our Unarmed Guard Services Include:
Patrol Services
Regular patrols around premises, ensuring doors are closed shut and locked. Defending against trespassers and break ins.
Event Security
Expert security for events of any size, ensuring a safe and enjoyable experience for all attendees.
Our Training
Training Videos
Security Guards spend approximately four hours in person for orientation after being hired, which includes training videos followed by a scored exam, with additional refresher courses provided throughout the year to ensure continuous improvement.
Soft Skills
By enhancing skills in communication, conflict resolution, and customer service, we help guards not only manage public interactions effectively but also uphold your brand’s professionalism while providing a safer experience for your customers.
Techniques
Lawful techniques are taught to train guards in the way to go about ID verification, visitor logging, badge checks, bag inspections etc.
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